Terms of Service

§ 1 Acceptance of Terms

By accessing or using the services of CLAS by Fred ("CLAS," "we," "our," or "us"), including our website and advisory services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree, you should not use our services.

§ 2 Services Provided

CLAS provides cybersecurity, compliance, and advisory services, including but not limited to:

• Compliance risk assessments and entry assessments (Risk Snapshot, CLARITY lite, CLARITY)
• Compliance retainers (Steady, Resilient, Vanguard, Sovereign)
• HIPAA Security Risk Analysis, AI governance and ISO 42001 advisory, ISO 27001 gap assessment
• Fractional CISO (vCISO) and fractional Chief AI Officer (vCAIO) services
• Apple ecosystem security assessments

All services are provided on a professional services basis and may be customized per client engagement.

§ 3 No Legal or Medical Advice

CLAS does not provide legal, medical, or regulatory certification services.

• Our services are advisory in nature
• Clients are responsible for final compliance decisions
• We recommend consulting licensed legal counsel where appropriate

§ 4 Client Responsibilities

By engaging CLAS, you agree to:

• Provide accurate and complete information
• Maintain responsibility for your systems, data, and operations
• Implement recommended actions at your discretion
• Ensure compliance with applicable laws and regulations

Failure to provide accurate information may impact service outcomes.

§ 5 HIPAA & Sensitive Data

Unless explicitly agreed in writing:

• Do not submit Protected Health Information (PHI) through general communication channels
• CLAS does not assume responsibility for PHI unless governed by a signed Business Associate Agreement (BAA)

§ 6 Fees and Payment Terms

• Fees will be defined in a separate agreement, proposal, or invoice
• Payment terms (including deposits, milestones, or retainers) must be honored as agreed
• Retainers are billed monthly in advance and run for a 12-month minimum term unless stated otherwise in the proposal
• Installment plans, where offered (for example, Resilient discounts payable in six $500 installments), are set out in the proposal
• Retainer discounts apply to standalone services as stated in the proposal. A second framework for a retainer client is priced at 30% off standalone or the retainer tier price, whichever is lower
• CLARITY lite upgraded to Resilient within 30 days earns a 50% credit toward the first retainer month. The Risk Snapshot fee is not credited toward a retainer
• Late payments may result in service suspension
• [CONFIRM BEFORE PUBLISHING: early termination and notice terms for retainers]

All fees are non-refundable unless otherwise stated in writing.

§ 7 Confidentiality

CLAS agrees to treat client information as confidential and use information solely for the purpose of delivering services.

Clients agree not to disclose proprietary methods, frameworks, or materials provided by CLAS without consent.

§ 8 Intellectual Property

All materials, frameworks, methodologies, and deliverables created by CLAS remain the intellectual property of CLAS unless otherwise agreed.

Clients are granted a non-exclusive, non-transferable license to use deliverables for internal business purposes only.

§ 9 Limitation of Liability

To the fullest extent permitted by law:

• CLAS shall not be liable for indirect, incidental, or consequential damages
• Total liability shall not exceed the amount paid for services in the preceding 3 months

CLAS does not guarantee regulatory approval, audit outcomes, or prevention of security incidents.

§ 10 Disclaimer of Warranties

Services are provided "as is" and "as available." We make no warranties, express or implied, including fitness for a particular purpose or uninterrupted or error-free service.

§ 11 Termination

Either party may terminate services in accordance with the terms outlined in a separate agreement, or immediately in the event of a material breach.

Upon termination, outstanding fees remain due and access to services may be revoked.

§ 12 Third-Party Services

CLAS may recommend or integrate with third-party tools or providers. We are not responsible for their performance, security, or compliance. Use of third-party services is at your own risk.

§ 13 Data Protection

Our handling of personal data is governed by our Privacy Policy. By using our services, you acknowledge and agree to our data practices as described therein.

§ 14 Changes to Terms

We may update these Terms from time to time. Updates will be posted on our website. Continued use of services constitutes acceptance of revised Terms.

§ 15 Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles.

§ 16 Contact

For questions regarding these Terms, contact: