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Terms of Service

Effective Date: April 20, 2026

§ 1 Acceptance of Terms

By accessing or using the services of CLAS by Fred Saraiva ("CLAS," "we," "our," or "us"), including our website and advisory services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree, you should not use our services.

§ 2 Services Provided

CLAS provides cybersecurity, compliance, and advisory services, including but not limited to:

  • Compliance risk assessments
  • Audit readiness evaluations
  • Security and governance advisory
  • Fractional CISO (vCISO) services

All services are provided on a professional services basis and may be customized per client engagement.

§ 3 No Legal or Medical Advice

CLAS does not provide legal, medical, or regulatory certification services.

  • Our services are advisory in nature
  • Clients are responsible for final compliance decisions
  • We recommend consulting licensed legal counsel where appropriate

§ 4 Client Responsibilities

By engaging CLAS, you agree to:

  • Provide accurate and complete information
  • Maintain responsibility for your systems, data, and operations
  • Implement recommended actions at your discretion
  • Ensure compliance with applicable laws and regulations

Failure to provide accurate information may impact service outcomes.

§ 5 HIPAA & Sensitive Data

Unless explicitly agreed in writing:

  • Do not submit Protected Health Information (PHI) through general communication channels
  • CLAS does not assume responsibility for PHI unless governed by a signed Business Associate Agreement (BAA)

Any HIPAA-related engagement requiring PHI handling must be formalized separately. See our HIPAA Disclaimer for details.

§ 6 Fees and Payment Terms

  • Fees will be defined in a separate agreement, proposal, or invoice
  • Payment terms (including deposits, milestones, or retainers) must be honored as agreed
  • Late payments may result in service suspension

All fees are non-refundable unless otherwise stated in writing.

§ 7 Confidentiality

CLAS agrees to treat client information as confidential and use information solely for the purpose of delivering services.

Clients agree not to disclose proprietary methods, frameworks, or materials provided by CLAS without consent.

§ 8 Intellectual Property

All materials, frameworks, methodologies, and deliverables created by CLAS remain the intellectual property of CLAS unless otherwise agreed.

Clients are granted a non-exclusive, non-transferable license to use deliverables for internal business purposes only.

§ 9 Limitation of Liability

To the fullest extent permitted by law:

  • CLAS shall not be liable for indirect, incidental, or consequential damages
  • Total liability shall not exceed the amount paid for services in the preceding 3 months

CLAS does not guarantee regulatory approval, audit outcomes, or prevention of security incidents.

§ 10 Disclaimer of Warranties

Services are provided "as is" and "as available." We make no warranties, express or implied, including fitness for a particular purpose or uninterrupted or error-free service.

§ 11 Termination

Either party may terminate services in accordance with the terms outlined in a separate agreement, or immediately in the event of a material breach.

Upon termination, outstanding fees remain due and access to services may be revoked.

§ 12 Third-Party Services

CLAS may recommend or integrate with third-party tools or providers. We are not responsible for their performance, security, or compliance. Use of third-party services is at your own risk.

§ 13 Data Protection

Our handling of personal data is governed by our Privacy Policy. By using our services, you acknowledge and agree to our data practices as described therein.

§ 14 Changes to Terms

We may update these Terms from time to time. Updates will be posted on our website. Continued use of services constitutes acceptance of revised Terms.

§ 15 Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles.

§ 16 Contact

For questions regarding these Terms, contact:

CLAS BY FRED SARAIVA

Email: fred@clasbyfred.com

Location: Northeast Florida, United States

CLAS BY FRED SARAIVA
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